Lesson learned...

Dal Driven 2008, Toby Cappello ha voluto condividere le 10 lezioni apprese sul BPM nei suoi anni di attività come responsabile del professional service in Lombardi :

1. Remember metrics - think about them early - don’t undervalue reports
2. Don’t underestimate integrations and what it will take to do them
3. Phase is not a four letter word - “one and done” is not okay
4. Requirements documents are not process analysis - leverage process analysis skills early
5. A project longer than 90 days is not a failure - some processes are too complex for just 90 days
6. Java (.NET) developers are not ALL you need
7. Self-sufficiency requires dedication and commitment
8. Fund to Value - funding should reflect that the long term goal is to go from projects to programs to culture
9. Collaboration between business & IT is vital - playbacks, playbacks, playbacks
10. Ownership - Processes are business-owned

Per leggere un riassunto della presentazione cliccate qui oppure qui per la cronaca di Sandy Kemsley.