La motivazione è la seguente.
""Wells Fargo Financial used Business Process Management (utilizzando Teamworks di Lombardi) along with agile software development to reduce the time required to redesign its new-dealer setup process and redeploy it back into production from more than a year to less than one month. The process-focused, iterative development approach reduced the amount of code Wells Fargo needed to develop and maintain it also provides a better framework to ensure that business users and IT are on the same page. Increasing the role of the business analyst in the development process was a crucial aspect of WFF's success""
Per scaricare il case study di Wells Fargo, appena pubblicato da Finalcial-i, cliccate qui.
Nel case study l'intervistato (Gene Rawls, CEO di Wells Fargo Financial) dice:
"Suddenly we have all this performance data out of using the software.
Even though it’s still paper, it’s all tracked through the BPM and we
know workload and work volumes"