Molte aziende si troveranno questo problema da affrontare, a questo proposito vi consiglio la lettura del post dal blog di Mark MacGregor che ne parla.
Cliccate qui per leggerlo.
In particolare Mark sostiene:
".... it is pretty certain that many organizations will look to Business Process Management (BPM) as a way of reducing costs and trying to manage their way out of the situation, and for some this may well be the correct approach. The challenge will be how well they manage the use of BPM...."
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